{"id":38237,"date":"2025-09-11T07:01:35","date_gmt":"2025-09-11T07:01:35","guid":{"rendered":"https:\/\/saudi.smshop.fun\/?page_id=38237"},"modified":"2025-09-24T16:02:52","modified_gmt":"2025-09-24T16:02:52","slug":"delivery-and-returns-policy","status":"publish","type":"page","link":"https:\/\/saudi.smshop.fun\/en\/delivery-and-returns-policy\/","title":{"rendered":"Payment Confirmation - Services"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"38237\" class=\"elementor elementor-38237\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-08ff893 e-flex e-con-boxed e-con e-parent\" data-id=\"08ff893\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bd4a79 elementor-widget elementor-widget-heading\" data-id=\"4bd4a79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery and Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e475a9 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"0e475a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>Payment Confirmation - Services<\/b><\/h2><p><span style=\"font-weight: 400;\">Confirmation of successful payment or receipt will be sent to you via email, SMS, or the delivery channel of your choice. You may receive this notification from the voucher seller, or from the voucher provider system as <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\">or appear as an in-app notification from the publisher, or via the publisher's account management panel.<\/span><\/p><p><span style=\"font-weight: 400;\">Third-party payment providers and payment technologies used via <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> on the link<\/span><a href=\"https:\/\/saudi.smshop.fun\/en\/\"> <span style=\"font-weight: 400;\">https:\/\/saudi.smshop.fun<\/span><\/a><span style=\"font-weight: 400;\"> They will not provide any services or products to entities located in countries sanctioned by the Office of Foreign Assets Control (OFAC), in accordance with the laws of the Kingdom of Saudi Arabia.<\/span><\/p><p><span style=\"font-weight: 400;\">Multiple transactions may result in multiple discounts appearing on your monthly card statement. By making a payment, you authorize <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> Retain basic payment data (such as part of the card number, billing name, and address) to expedite future purchases, as well as verify the validity of your payment method by activating Triple Verification (3DS) or authorization requests, in line with card network rules and the requirements of licensed payment providers in Saudi Arabia.<\/span><\/p><p><br \/><br \/><\/p><p><b>Delivery policy<\/b><\/p><p><span style=\"font-weight: 400;\">All products will be delivered according to the type you choose. Please read the product description and delivery method carefully before finalizing your purchase.<\/span><\/p><h3><b>Disclaimer - No monetary value<\/b><\/h3><p><span style=\"font-weight: 400;\">Activation keys (CD Keys), coupon codes, e-vouchers, gift cards, and publisher codes (\"Digital Products\") issued through the Platform after successful payment:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It does not carry any monetary value.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They cannot be withdrawn, exchanged, traded, or converted into any currency or asset.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use only within the brand or publisher environment specified at the time of purchase.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Once the purchase is finalized, the sole responsibility of <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> Only on delivery confirmation (e.g. code or packing status displayed on the screen) after payment is received. The product is considered delivered at this point on the <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\">and is only of value when activated or consumed on the Publisher's platform, and is therefore subject to the Publisher's terms and conditions upon activation or redemption.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> does not count <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> issuer or redemption point, and cannot monitor whether the credit has been used. Therefore <\/span><b>Absolutely no returns or refunds allowed<\/b><span style=\"font-weight: 400;\">. Please read the publisher's terms and redemption instructions carefully, as redemption takes place outside of our platform and within the publisher's environment.<\/span><\/p><p><br \/><br \/><\/p><h2><b>Types of products<\/b><\/h2><p><b>a) Activation keys\/coupon codes or gift cards<\/b><span style=\"font-weight: 400;\"> - They are delivered via the success page right after payment.<\/span><span style=\"font-weight: 400;\"><br \/><\/span> <b>b) Direct Shipping via API<\/b><span style=\"font-weight: 400;\"> - The credit or service is delivered directly by the merchant or publisher to your account or number.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type A: Delivered immediately after payment confirmation.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type B: Delivery orders are sent immediately after payment confirmation. In rare cases, delivery may take up to 24 hours if additional verification is required.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If there are any issues with delivery, please contact: <\/span><b>report-service@smshop.fun<\/b><span style=\"font-weight: 400;\"> The support team will help you.<\/span><\/p><p>\u00a0<\/p><h2><b>The nature of the purchase<\/b><\/h2><p><span style=\"font-weight: 400;\">You are purchasing gift codes, in-app\/game credits, or vouchers from third-party publishers (\"Publishers\" or \"Codes\") via the <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\">which serves as a technology platform for the delivery of digital and tangible products, as well as a marketing platform for publishers and local brands.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All products are provided on behalf of independent publishers (including creators or artists).<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any taxes determined by the publisher at the time of redemption.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>SMShop<\/b><span style=\"font-weight: 400;\"> Provides platform and marketing services only.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any use of credit is subject to the publisher\/merchant's terms of redemption and amortization.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>SMShop<\/b><span style=\"font-weight: 400;\"> It does not act as an issuer or redeemer of core products.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All coupons, codes and digital content listed on<\/span><a href=\"https:\/\/saudi.smshop.fun\/en\/\"> <span style=\"font-weight: 400;\">https:\/\/saudi.smshop.fun<\/span><\/a><span style=\"font-weight: 400;\"> They are sold at face value or less.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These products are not monetary instruments and do not represent stored value or legal tender.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">explicitly agrees that these are multipurpose vouchers, and<\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> You have no control over when or how to retrieve them with the publisher or the specific environment.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once purchased, no returns are available.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><\/ul><p><br \/><br \/><\/p><h2><b>Exchange or Return Policy<\/b><\/h2><p><span style=\"font-weight: 400;\">All products are digital codes with no monetary value, and cannot be returned or exchanged after purchase and delivery.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Please make sure you choose the correct product, region, and currency before paying, as we cannot take back or exchange after delivery.<\/span><\/p><p><span style=\"font-weight: 400;\">However, we provide technical support for any issues related to your purchase. If the delivered code is invalid or does not appear, we will help you resolve the issue. Please contact us via: <\/span><b>report-service@smshop.fun<\/b><\/p><p>\u00a0<\/p><h2><b>Usage policy<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Each e-voucher or gift card is valid for one-time use only and is non-rechargeable.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Codes are Case-Sensitive and must be entered as is.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any codes, gift cards or prepaid cards issued via <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> or direct shipping are non-refundable, non-exchangeable, non-transferable for use within another app or brand, and cannot be resold.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>SMShop<\/b><span style=\"font-weight: 400;\"> is not responsible for any erroneous purchases or damages outside its platform due to the customer's negligence or entering wrong information during payment.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We urge all users to abide by local laws and ethical norms.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">By purchasing through <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\">you acknowledge and agree to these terms and conditions, including the policies offered on<\/span><a href=\"https:\/\/saudi.smshop.fun\/en\/\"> <span style=\"font-weight: 400;\">https:\/\/saudi.smshop.fun<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">After delivery by the publishing partner, the <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> Any responsibility for loss or damage to digital products. Any voucher that is not reported as faulty within 6 hours of purchase will be considered valid and delivered.<\/span><\/p><p><span style=\"font-weight: 400;\">Any suspicious, erroneous or repeatedly rejected requests or behaviors reported through the Community Safety Program may be suspended or automatically returned, with the possibility of suspending the user's account and notifying the relevant Saudi authorities.<\/span><\/p><p><span style=\"font-weight: 400;\">Keeps <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> We reserve the right to modify this Site, its policies or agreements (including the Privacy Policy and Terms of Service) at any time.<\/span><\/p><p>\u00a0<\/p><h2><b>Additional items<\/b><\/h2><p><span style=\"font-weight: 400;\">Services you offer <\/span><b>SMShop<\/b><span style=\"font-weight: 400;\"> It allows you to purchase limited rights to access digital content such as gift codes, app\/game credits, and vouchers across the platform, and pay with authorized cards or wallets only.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We do not accept: Cash, virtual accounts, bulk purchases, orders via WhatsApp, phone, or email.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This policy applies to<\/span><a href=\"https:\/\/saudi.smshop.fun\/en\/\"> <span style=\"font-weight: 400;\">https:\/\/saudi.smshop.fun<\/span><\/a><span style=\"font-weight: 400;\"> All of its homepages and subpages, and any place where the payment description \"SMShop\" may appear.<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">For inquiries or service issues, please contact <\/span><b>report-service@smshop.fun<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u062f\u0641\u0639 \u2013 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0633\u064a\u062a\u0645 \u0625\u0631\u0633\u0627\u0644 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u062f\u0641\u0639 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0646\u0627\u062c\u062d \u0625\u0644\u064a\u0643 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0623\u0648 \u0627\u0644\u0631\u0633\u0627\u0626\u0644<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38237","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/saudi.smshop.fun\/en\/wp-json\/wp\/v2\/pages\/38237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saudi.smshop.fun\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/saudi.smshop.fun\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/saudi.smshop.fun\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saudi.smshop.fun\/en\/wp-json\/wp\/v2\/comments?post=38237"}],"version-history":[{"count":11,"href":"https:\/\/saudi.smshop.fun\/en\/wp-json\/wp\/v2\/pages\/38237\/revisions"}],"predecessor-version":[{"id":39944,"href":"https:\/\/saudi.smshop.fun\/en\/wp-json\/wp\/v2\/pages\/38237\/revisions\/39944"}],"wp:attachment":[{"href":"https:\/\/saudi.smshop.fun\/en\/wp-json\/wp\/v2\/media?parent=38237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}