Delivery and Return Policy
Payment Confirmation - Services
Confirmation of successful payment or receipt will be sent to you via email, SMS, or the delivery channel of your choice. You may receive this notification from the voucher seller, or from the voucher provider system as SMShopor appear as an in-app notification from the publisher, or via the publisher's account management panel.
Third-party payment providers and payment technologies used via SMShop on the link https://saudi.smshop.fun They will not provide any services or products to entities located in countries sanctioned by the Office of Foreign Assets Control (OFAC), in accordance with the laws of the Kingdom of Saudi Arabia.
Multiple transactions may result in multiple discounts appearing on your monthly card statement. By making a payment, you authorize SMShop Retain basic payment data (such as part of the card number, billing name, and address) to expedite future purchases, as well as verify the validity of your payment method by activating Triple Verification (3DS) or authorization requests, in line with card network rules and the requirements of licensed payment providers in Saudi Arabia.
Delivery policy
All products will be delivered according to the type you choose. Please read the product description and delivery method carefully before finalizing your purchase.
Disclaimer - No monetary value
Activation keys (CD Keys), coupon codes, e-vouchers, gift cards, and publisher codes ("Digital Products") issued through the Platform after successful payment:
- It does not carry any monetary value.
- They cannot be withdrawn, exchanged, traded, or converted into any currency or asset.
- Use only within the brand or publisher environment specified at the time of purchase.
Once the purchase is finalized, the sole responsibility of SMShop Only on delivery confirmation (e.g. code or packing status displayed on the screen) after payment is received. The product is considered delivered at this point on the SMShopand is only of value when activated or consumed on the Publisher's platform, and is therefore subject to the Publisher's terms and conditions upon activation or redemption.
does not count SMShop issuer or redemption point, and cannot monitor whether the credit has been used. Therefore Absolutely no returns or refunds allowed. Please read the publisher's terms and redemption instructions carefully, as redemption takes place outside of our platform and within the publisher's environment.
Types of products
a) Activation keys/coupon codes or gift cards - They are delivered via the success page right after payment.
b) Direct Shipping via API - The credit or service is delivered directly by the merchant or publisher to your account or number.
- Type A: Delivered immediately after payment confirmation.
- Type B: Delivery orders are sent immediately after payment confirmation. In rare cases, delivery may take up to 24 hours if additional verification is required.
If there are any issues with delivery, please contact: report-service@smshop.fun The support team will help you.
The nature of the purchase
You are purchasing gift codes, in-app/game credits, or vouchers from third-party publishers ("Publishers" or "Codes") via the SMShopwhich serves as a technology platform for the delivery of digital and tangible products, as well as a marketing platform for publishers and local brands.
- All products are provided on behalf of independent publishers (including creators or artists).
- Any taxes determined by the publisher at the time of redemption.
- SMShop Provides platform and marketing services only.
- Any use of credit is subject to the publisher/merchant's terms of redemption and amortization.
- SMShop It does not act as an issuer or redeemer of core products.
- All coupons, codes and digital content listed on https://saudi.smshop.fun They are sold at face value or less.
- These products are not monetary instruments and do not represent stored value or legal tender.
- explicitly agrees that these are multipurpose vouchers, andSMShop You have no control over when or how to retrieve them with the publisher or the specific environment.
- Once purchased, no returns are available.
Exchange or Return Policy
All products are digital codes with no monetary value, and cannot be returned or exchanged after purchase and delivery.
Please make sure you choose the correct product, region, and currency before paying, as we cannot take back or exchange after delivery.
However, we provide technical support for any issues related to your purchase. If the delivered code is invalid or does not appear, we will help you resolve the issue. Please contact us via: report-service@smshop.fun
Usage policy
- Each e-voucher or gift card is valid for one-time use only and is non-rechargeable.
- Codes are Case-Sensitive and must be entered as is.
- Any codes, gift cards or prepaid cards issued via SMShop or direct shipping are non-refundable, non-exchangeable, non-transferable for use within another app or brand, and cannot be resold.
- SMShop is not responsible for any erroneous purchases or damages outside its platform due to the customer's negligence or entering wrong information during payment.
- We urge all users to abide by local laws and ethical norms.
By purchasing through SMShopyou acknowledge and agree to these terms and conditions, including the policies offered on https://saudi.smshop.fun.
After delivery by the publishing partner, the SMShop Any responsibility for loss or damage to digital products. Any voucher that is not reported as faulty within 6 hours of purchase will be considered valid and delivered.
Any suspicious, erroneous or repeatedly rejected requests or behaviors reported through the Community Safety Program may be suspended or automatically returned, with the possibility of suspending the user's account and notifying the relevant Saudi authorities.
Keeps SMShop We reserve the right to modify this Site, its policies or agreements (including the Privacy Policy and Terms of Service) at any time.
Additional items
Services you offer SMShop It allows you to purchase limited rights to access digital content such as gift codes, app/game credits, and vouchers across the platform, and pay with authorized cards or wallets only.
- We do not accept: Cash, virtual accounts, bulk purchases, orders via WhatsApp, phone, or email.
- This policy applies to https://saudi.smshop.fun All of its homepages and subpages, and any place where the payment description "SMShop" may appear.
For inquiries or service issues, please contact report-service@smshop.fun